Sherwood Phoenix, Rosemary Street, Mansfield, Nottinghamshire, NG18 1RB

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you purchase instruments?

Yes, we will consider just about anything so please click on the “we buy instruments” button  on the home page and follow the instructions.

Which payment methods are accepted in the Online Shop?

We accept all major credit and debit cards

How long will delivery take?

This depends largely on the item purchased and where you are.  Any piano purchased online will have to be negotiated depending on when you are available as we obviously cannot leave it with a neighbour.

All posted items are dispatched the same day or the next day using the selected courier.

Can i collect my item?

Yes, you are more than welcome to come and collect your item in store immediately, just bring your proof of purchase with you that will have been emailed to you.

Do I receive an invoice for my order?

Yes, all invoices are automatically emailed to the email address that you provided us with when making your purchase.

Send us an email

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